We will explain in the following order:

1. Your local environment
2. Your network connection
3. Still no luck?

1. Your local environment

1) Operating System

Make sure you are using one of the following OS:

• Windows
• MacOS
• Linux

Update your OS if it is outdated.

2) Supported browsers

Make sure you are using one of the following browsers:

• Google Chrome
• Firefox
• Safari
• Microsoft Edge

Update your browser if it is outdated.

3) Browser configuration

Make sure your browser is enabling the following:

• Cookies
• Web storage