※ A license is counted only when an applicant actually starts the exam.

Table of Contents

When Licenses Are Consumed

Scenarios That Do Not Consume Licenses

■ When Licenses Are Consumed

※Licenses are NOT deducted when you merely deliver an exam.

A license is consumed the moment an applicant:

  1. opens the delivery URL ,
  2. completes the entry form / survey,
  3. agrees to the terms, and
  4. clicks the Start Exam button.

The following statuses indicate that a license has already been consumed:

If an applicant is moved to the Inactive list, their license is still counted when their previous status was any of the four states above.

image.png


■ Scenarios That Do Not Consume Licenses

● An exam delivered to applicants with the status Not Started can be canceled.